Need help? Open a Ticket

The easiest way to keep a listening window always open to the needs of your customers.

The Ticket system will help you manage specific customer requests and provide quick solutions. Each Ticket is cataloged by title, customer, priority, status, estimated release, and update date, ensuring transparency and traceability of activities.

Direct line

Each ticket is cataloged by title, customer, priority, status, estimated release, and update date, allowing you to monitor the status of requests and predict completion times. This data is also accessible to customers who have an account on Salesteer, ensuring transparency and traceability of activities.

Quick quote

In the Ticket section, you can provide a quote for time and costs. The customer will receive a notification with all the information. If the offer is accepted immediately, the necessary tasks to complete the work are activated. This process saves time and ensures that all activities are monitored and completed in a timely and efficient manner.

Teamwork

Tickets can be connected to specific projects or jobs for more efficient request management and better activity planning. Team members can be assigned to specific tickets and receive notifications, while the manager can provide an estimate of the completion time and report its status.