CRM for e-commerce and online sales

Unify store, customers and after-sales support.

E-commerce generates high volumes of orders and contacts. You need a CRM that holds records, communications and tickets, with the option to connect your shop via API.

Customers beyond the order

Bring customers into the registry with history and tags so marketing and support are not limited to the checkout platform.

Price lists and catalog

Manage price lists and products in the CRM to align commercial proposals, including B2B or hybrid online/offline sales.

Email and retention

Email marketing and segmentation support repeat purchases, win-back and GDPR-aware communication on lists you control.

After-sales support

Tickets and procedures reduce the chaos of returns, shipping questions and complaints handled only in the inbox.

Frequently asked questions

Does Salesteer replace the online shop?

No: it integrates as CRM and workplace beside the store, with e-commerce modules and APIs to align records and processes.

Can I also manage B2B sales with price lists?

Yes. Price lists, quotes and customer records also fit mixed commercial contexts.